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Fri 29 of Aug, 2008 [00:17 UTC]

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Aztech

Created by: benchua2000,Last modification on Mon 16 of Apr, 2007 [09:54 UTC]

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333Not Helpful and Product Failures

by gurugirl, Friday 16 of March, 2007 [22:36:21 UTC]
RE: D500VP -

How does one get support for this item. Aztech refuse to help - but tell me to fly to hongkong to get them fixed. I need a new firmware for the boxes we have.
I do believe another Australian company is having nothing but a poor time as well with the same drama.

We bought a total of 10 items, 2 did work and both failed from hanset failures.

The units are trying to auth against pulver and will not work. There is not provision to change the details in the menu.

I have left emails, phone calls and faxes but no response.

Further, they say the handsets are gap compliant, which they are not... You can even use a similar handset from another device


Gurugirl