The IPcts system combines a Telephone PBX system with the functionality of an IP Telephony system encased in a 1U 19" chassis being either rack, wall or desktop mountable. So it can be installed into any existing or 'green field' environment.

The complete solution is built up of a system and then optional plug in 'Trunk Line Card's'.


The system comes complete with:-
   
16 IP trunks x 25 extensions or 24 IP trunks x 50 extensions - (VoIPG unit required for Analogue or ISDN trunks) 
IP Trunks from an IP Voice Service Provider
PBX functions
Make / Receive incoming and outgoing calls
DDI to users and/or Groups
Hold, Transfer, Divert, Do Not Disturb, Redial, Speed Dial
Trunk Groups, User Groups, Call Pickup, Group Pickup
Music On Hold - multiple interface
Message waiting
Call Barring
Compatibility with standard SIP handsets
Wireless/Mobile Handsets
Standard analogue to SIP gateway unit
Multi Level / Multi Tenant Auto Attendant
Voicemail Centralized and for all users
ACD working
Call Queuing
LCR / ARS
CTI for all users providing BLF, Call Control Buttons, DDI information
Instant Messaging
Operator Console
Long Line remote extensions using IP network
IP Tie Trunks between systems
LAN & WAN ports with QOS between ports
VoIP using G.711 or G.729 codec
Web Browser Configurable / Remote configuration